These terms are intended to define the rights and obligations of the parties under the online sale of goods offered by KMS engraving consumer.
The contractual information will be confirmed via e-mail to the address specified by the customer in the order form.
Proof of the transaction
The records stored in the computer systems of reasonable conditions of security are considered proof of communications, orders and payments between the parties.
The filing of purchase orders and invoices is made on a reliable and durable can be produced as evidence.
Every effort has been made to ensure the accuracy of the information presented on the kmsgravure.com site. KMSGravure or its suppliers are not, however, responsible for the consequences, incidental, special damages arising from electronic transmission or the accuracy of the information transmitted even if KMSGravure was aware of the possibility of such damages. Names and product brands and manufacturers are used only for identification purposes. Photos, descriptions and prices of products are not contractual.
The prices of our products are indicated in euros all taxes included.
All orders, whatever their origin, are payable in euro.
KMSGravure reserves the right to change prices at any time. But the products will be billed based on rates in effect at the time of order entry, subject to availability.
The products remain the property of KMSGravure until full payment of the order.
When ordering from a country other than France, you are the importer of the product concerned.
For all products shipped outside the European Union and DOM-TOM, the price will be automatically calculated tax on the invoice. Customs duties or other local taxes or import duties or state taxes, may be payable. These rights are not within the purview of KMSGravure, operating online shop kmsgravure. They will be your responsibility and your responsibility, both in terms of returns, and payments to the authorities and / bodies in your country. We recommend that you inquire about these issues with your local authorities.
The payment of your purchases can be made:
• by credit card: Visa, MasterCard, Carte Bleue and American Express cards.
The speed of the map is performed at the time of ordering.
• by bank transfer, postal order or bank check.
When paying by check, it must be issued by a bank domiciled in France.
It will be sent to the order and sent to KMSGravure EIRL KMSGravure - Lot LAURENTZENIA - House VALINOR - 64250 LOUHOSSOA-FRANCE.
No sending in against-refunding will be accepted, whatever the reason.
Method of Delivery
The products are delivered to the address indicated by the customer on the order and only on geographic areas we serve.
All products leave our premises in perfect condition. The customer must notify the carrier (or factor) the slightest trace of shock (holes, traces of crushing etc. ..) on the package, and if necessary to refuse the package. An identical new product will be returned without charge.
The exchange of any product declared, a posteriori, damaged during transport, without any reservation has been issued on receipt of the package, can not be supported.
As in any expedition, it is possible to be delayed or that the product gets lost. In such a case, we make the carrier to start an investigation. Every effort is made, as long as necessary to find this package. If necessary, the merchant will be reimbursed by the carrier and deliver a new package identical to its costs.
We disclaim all responsibility for the longer delivery times due to the carrier, especially in case of loss of goods, bad weather or strikes.
Note that some items such as swords and katanas are weapons of sixth grade. Orders concerning them is unlocked when we have a proof of age (driver's license, ID card ...).
Delivery problems due to carrier
Any anomaly concerning the delivery (damage, missing product compared to the delivery order, damaged package, broken product ...) must be indicated on the delivery form of'' reserve'' manuscript, accompanied by the signature of customer.
The consumer must confirm this problem by sending the carrier within 2 two working days from the date of delivery letter with acknowledgment of receipt stating such claims.
The consumer must send a copy of this letter to House Lot LAURENTZENIA VALINOR 64250 LOUHOSSOA. Without this, we will proceed to exchange.
The consumer must make to KMSGravure the same day delivery or later than the first business day following delivery, any claim of error of delivery and / or non-conformity of goods in kind or in quality compared to indicated on the order.
Beyond this period, any claim will be rejected. The formulation of this claim with KMSGravure may be made to Lot LAURENTZENIA House VALINOR 64250 LOUHOSSOA.
Any claim not made in the rules defined above and within the time limits could not be taken into account and release KMSGravure any responsibility towards the consumer.
In case of error of delivery or exchange any product for exchange or refund must be returned KMSGravure a whole and in its original packaging in perfect condition Lot LAURENTZENIA House VALINOR 64250 LOUHOSSOA.
To be accepted, all returns must be reported and have the consent of KMSGravure, which if agreed will ship the package to the correct address.
The shipping costs are the responsibility of KMSGravure, except in cases where it would prove that the product does not match the original declaration made by the consumer in the right direction back.
The provisions hereof may not deprive the consumer of the legal guarantee which obliges the seller to guarantee against all consequences of latent defects of the thing sold.
The consumer is expressly informed that KMSGravure is not the manufacturer of the products featured in the site and the www.kmsgravure.com KMSGravure disclaims any liability for defective products.
Accordingly, in case of damage to a person or property by product defect, only the responsibility of the manufacturer thereof may be sought by the consumer, based on the information provided on the packaging of the product.
The warranty period is a year 1. Are excluded from this warranty, all products modified or repaired by the Customer or any other entity that providers selected by KMSGravure.
The warranty can be extended as provided in store and on site in the workshop topic.
Right of withdrawal
The right of withdrawal applies only to natural persons.
Accordance with Articles L. 120-20, the consumer has a period of seven 7 calendar days to return, at its expense, the products do not suit him. This period runs from the date of receipt of the consumer's order. All returns will be reported prior to client KMSGravure service. The product must be returned to Lot LAURENTZENIA House VALINOR 64250 LOUHOSSOA.
Sensitive products (such as DVD, CD, software) should not have been unsealed so that the consumer can exercise the right of withdrawal.
We will only accept products returned in their entirety, in their original packaging complete and intact and in perfect condition for resale. Any product that has been damaged or whose original packaging has been damaged, will not be refunded, returned or exchanged. This right of withdrawal is without penalty, except shipping costs and return. Assuming the exercise of the right of withdrawal, the consumer has the option of requesting either a refund of monies paid, or exchange the product. In the case of an exchange, the return will be at the expense of consumers.
In case of exercising the right of withdrawal, KMSGravure will make every effort to reimburse the consumer within thirty days.
Rights of use
The use of trademarks on the site is strictly prohibited.
Neither party has breached its contractual obligations, insofar as their execution is delayed, hindered or prevented by a fortuitous event of force majeure. Will be considered a force majeure any compelling facts or circumstances, outside parties, unpredictable, inevitable, independent of the will of the parties and can not be prevented by them, despite all reasonable efforts.
The party affected by such circumstances shall notify the other within ten working days of the date on which it becomes aware.
Both parties will then, within three months, unless unable due to force majeure, to examine the impact of the event and agree the conditions under which the contract will be continued. If the force majeure lasts longer than a period of one month, these terms may be terminated by the aggrieved party.
Explicitly, are considered as cases of force majeure or unforeseeable circumstances beyond those usually retained by the jurisprudence of courts and tribunals French: blockage of means of transport, earthquake, fire, storm, flood, lightning, stop telecommunication networks or network-specific external telecommunications clients difficulties.
No partial validation
If any provision of these terms and conditions are held to be validated or declared as such under any law, regulation or following a final decision of a competent court, other provisions shall remain in full force and scope.
The fact that one party not to claim a breach by the other party of any of the obligations contained within these terms and conditions shall be construed in the future as a claim the obligation in question.
These terms and conditions are subject to French law. This is for the fund rules as to the rules of form.
In case of dispute or claim, the consumer should first contact a KMSGravure for an amicable solution.
Protection of personal data
All data that you entrust to us are able to process your orders.
Under Law No. 78-17 of 6 January 1978 relating to computers, files and freedom, you have to KMSGravure a right of rectification, consultation, modification and deletion of data you we have provided. This right may also be exercised online.
All orders placed through www.kmsgravure.com won the support of the client, and without limitation, the terms and conditions of KMSGravure.
In case of sale to a corporation, any disputes concerning the sale (price, CGV, products, ...) will be subject to French law before the Tribunal of Commerce headquarters KMSGravure.